Privacy Policy

Purpose

This Privacy Policy explains how HTB Tech Solutions ("HTB," "we," "our," or "us") collects, uses, discloses and safeguards personal information when you visit our website or sign up for our subscription services. We comply with applicable privacy laws, which require businesses to disclose what personal data they collect and how they use it.

Information We Collect

We collect information directly from you when you create an account, purchase a subscription, fill out contact forms or communicate with us. The information we may collect includes:

• Contact information: Name, business name, mailing address, phone number and email address.
• Billing information: Payment method, billing address and subscription details (e.g., plan selection, renewal dates).
• Account information: Username, hashed password and communication preferences.
• Usage information: Log files, IP addresses, browser type, device type and pages viewed on our site. We use cookies and analytics tools to improve our services.
• Additional data: Any information you choose to provide in surveys, questionnaires or support requests.

We do not knowingly collect data from children under 13. If we learn that a minor has provided us with personal information, we will delete it.

How We Use Information

We use the information collected to:

1. Provide and manage our services. This includes processing payments, creating user accounts, sending invoices/receipts, provisioning IT services and communicating service updates.
2. Personalize your experience. We use your preferences and usage data to tailor our services, recommend features and improve user experience.
3. Communicate with you. We may send transactional emails (e.g., receipts, account alerts), marketing emails (with your consent) and respond to your inquiries.
4. Improve and secure our services. Usage analytics help us troubleshoot performance, detect fraud or unauthorized access and develop new features.
5. Comply with legal obligations. We may process data to meet regulatory or contractual requirements and to respond to lawful requests.

How We Share Information

We may share your personal information with:

• Payment processors and service partners (e.g., Stripe) to process payments and deliver our services.
• Vendors and contractors who assist in operating our website, platform or marketing but only to the extent necessary to perform their services. These partners are contractually obligated to protect your data.
• Legal or regulatory authorities if required to comply with law, protect our rights or safety, investigate fraud or enforce our agreements.
• Business transfers. In the event of a merger, acquisition or sale of assets, your information may be transferred to the successor entity, subject to this policy.

We do not sell or rent your personal data to third parties for their own marketing purposes.

Data Security and Retention

We implement administrative, technical and physical safeguards to protect your information from unauthorized access, disclosure or destruction. Our payment processing is handled by a PCI‑compliant provider, so we do not directly store full payment card details. We retain your information for as long as you maintain an account or as necessary to comply with our legal obligations.

Your Rights

Depending on your location, you may have rights to access, update, correct or delete your personal data. To make a request, please contact us using the details below. We will respond to your request as required by law.

Third‑Party Links

Our website may contain links to third‑party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the updated policy on our site with a new “Last Updated” date. Your continued use of our services after a change indicates your acceptance.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

HTB Tech Solutions
1234 Tech Avenue, Miami, FL 33101
Email: privacy@htbtechsolutions.com
Phone: +1 (555) 123‑4567